TDSA Online Ordering Department Changes
We have finally completed our TDSA Boksburg Branch and Headoffice move and we are a few days behind on processing and despatching orders as a result. We are doing everything possible to catch up on the backlogs and return to business as usual by the end of this week.
We apologise for the inconvenience that this has caused and thank you for your understanding.
Our new premises provide us with much more space which will allow us to receive and despatch stock and orders much faster than what we were able to do previously. We look forward to providing you with faster, more efficient service moving forward.
We also wish to inform our Online Customers that Stefan is no longer with the company and will therefore no longer be part of our Online Order Team.
Your new point of contact will be Elanie who can be reached on 011 823 2401, Option 1 for Online Orders. Alternatively please feel free to email her at email@example.com with any online order related questions or queries.
We know and acknowledge that our Online Department let both Ourselves and our Customers down in the past. We have made a number of changes and improvements that will allow us to provide our Customers with the service they deserve and we can be proud of.
We take Customer Service very seriously and whether You have had a good or bad experience with TDSA, we want to know about it. Please email us at firstname.lastname@example.org so we can use the information to improve the TDSA Customer Experience.
We thank you for your ongoing support and look forward to being of service to you now and in future.
At your service,
The TDSA Team
Visit us online at www.tdsa.co.za or visit one of our Stores.
The TDSA Team
TDSA JHB, East Rand
Tel. 011 823 2401
TDSA Centurion, Pretoria
Tel. 012 663 1185